Privacy Policy

At Cochrane Valley Dental, we are committed to protecting the privacy and confidentiality of our patients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic or use our website.

1. Information We Collect

We may collect personal and health-related information from you, including but not limited to:

• Contact information (name, address, phone number, email address).
• Demographic details (date of birth, gender).
• Medical and dental history, diagnostic records, and treatment plans.
• Insurance provider details and billing information.
• Information submitted through our website contact and appointment request forms.

2. How We Use Your Information

The information we collect is used to:

• Provide, plan, and administer personalized dental care and treatment.
• Process billing, insurance claims, and payments.
• Schedule appointments and send reminders (via call, text, or email).
• Respond to inquiries, questions, and form submissions.
• Comply with professional and regulatory requirements.

3. Disclosure of Information

We do not sell or rent your personal information to third parties. We may disclose your information to:

• Other health care providers involved in your treatment or care referral.
• Dental insurance companies and plan administrators for coverage verification and billing.
• Legal and regulatory bodies as required or permitted by provincial and federal laws.

4. Safeguarding Your Data

We implement appropriate technical, administrative, and physical security measures to protect your personal and health records from unauthorized access, alteration, disclosure, or destruction. Access to patient files is restricted to authorized clinic personnel only.

5. Your Rights

You have the right to request access to, correction of, or copies of your personal health information maintained by our clinic. To make a request or if you have questions about our privacy practices, please contact our privacy officer using the details below.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

Cochrane Valley Dental
Unit 3101, 100 Horse Creek Road
Cochrane, AB T4C 2N8
Phone: +1(403) 981-4151
Email: info@cochranevalleydental.ca